Effective communication is not a one-way street. It involves an interaction between the sender and the receiver. The responsibility for this interaction is assumed by both parties. The speaker can solicit feedback and adjust the message accordingly. The listener can summarize what was said for the speaker and continually practice the empathetic process.
Feedback is a major source of information which tells you how you are perceived by others and how your behavior is affecting them. This exchange must exist for true communication to take place. An effective communicator solicits feedback from the receiver in order to check for understanding and to remove as many barriers from the process as possible. The communication process is complex Austin Seibert Browns Jersey , but giving and receiving feedback, especially critical feedback, ranks as the most personal and threatening aspect of all. This is unfortunate, as most research on motivation suggests that feedback is one of the biggest motivators for change.
This in mind, some people are still reluctant to receive feedback for a number of reasons: 1. damaging self-image 2. causing defensiveness 3. creating vulnerability 4. telling us statements we do not want to hear 5. exposing feelings which are uncomfortable
1. uncovering emotions both people do not wish to deal with 2. exposing someone else''s vulnerability 3. causing defensiveness or anger, thus hindering communication 4. People like to hear what is consistent with their own views and resist ideas contrary to their belief structures. As professionals, if we knew we were doing something ineffectively, wouldn''t we automatically try to improve the deficiency?
5. Criticism implies that we could be wrong. It takes an open mind to be able to listen to an opposing view.
To be truly effective, feedback must be seen as an interaction in which both parties have needs that must be taken into account. Most people do not have the opportunity to learn feedback skills. We more or less give critical feedback in the same way as we get it Sione Takitaki Browns Jersey , roughly or ineptly, and that makes us fear it even more.
In order to alleviate fear associated with feedback, it is important to understand what effective feedback consists of. Effective critical feedback is information that: may be heard by the receiver and not cause defensiveness, may cause pain or conflict but keeps the relationship intact and open, supports the feedback process for future interactions Greedy Williams Browns Jersey , does not assume that the giver is right and the receiver is wrong, and has give and take; is an invitation to interact.
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CEO David Njoku Browns Jersey , A.E. Schwartz & Associates, Boston, MA., a comprehensive organization which offers over 40 skills based management training programs. Mr. Schwartz conducts over 150 programs annually for clients in industry, research Myles Garrett Browns Jersey , technology, government, Fortune 100500 companies, and nonprofit organizations worldwide. He is often found at conferences as a key note presenter andor facilitator. His style is fast-paced, participatory Nick Chubb Browns Jersey , practical, and humorous. He has authored over 65 books and products, and taughtlectured at over a dozen colleges and universities throughout the United States. Financial Freedom is Available For Everyone ECommerce Articles | February 1, 2009 The world is changing. Working for the corporate world is no longer safe. It is now time for you to claim your rightful place in the evolutionary process. Individual wealth is now possible for the masses.
I wrote earlier about how creating multiple income streams was not just about wealth creation, but was really about your financial survival. At the time the world was experiencing an economic downturn. Now it is a full blown recession and the concept of having more than one source of income has a real significance.
This was a lesson that had been given to me early in my career but I was too entrenched in the traditional ways of thinking to actually heed that lesson. As it turned out it was an opportunity lost. More than ever Denzel Ward Browns Jersey , as the recession takes hold, that lesson assumes an even greater importance. Had you and I created multiple streams of income we would all be better placed to weather the current economic storm.
Then if your prime source of income suddenly disappeared - as is happening to thousands, if not millions, of people all over the globe - you would have other sources of income to support you. Particularly if those sources of income were passive income (residual income). You might recall that passiveresidual income is income that rewards you well into the future for your current efforts, such as you would earn if you recorded a hit song or wrote a best selling novel. Another example would be to buy a building that you rent out.
Admittedly Baker Mayfield Browns Jersey , these methods of wealth creation might also take a hit in a recession but maybe not all of them. Even if all of your income streams take a hit it is unlikely that they would all disappear, particularly if you made some of them recession proof.
You see, here''s the thing. Thousands of people have lost their jobs. Thousands more will experience this in the year ahead. For many their only source of income has disappeared. And, even if there wasn''t a recession, many of these people may have lost their employment anyway.