The worst technical and customer service I've ever experienced !

hello,

Since this morning I just want to play a game that I bought but impossible:

1: The update of the launcher did not work anymore so I make a request, and I'm told to reinstall the game while it is clearly repairable (We see the quality of the technician ....).
2: I ask him to send me a link to download the game (because yes, neither the lodestone nor the mog station contain a way to download the game), and this con me file a link to download the version of try ...............
3: I redo a request, online chat customer service does not work anymore.

I have never seen such a shame. Cumulative with the posts bug forums that I see since this morning. Square Enix it's time to wake up.

Thanks!


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